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In McKinsey’s Public Sector Practice, we work to enhance the effectiveness and efficiency of government institutions, enabling these institutions to better fulfill their mission to the public. We also work with government leaders to help them and their agencies develop the strategies and capabilities that matter most.

McKinsey’s work on government innovation focuses on broadly applicable, cutting-edge tools and techniques—the disruptive moves that are transforming the 21st-century state. Companion articles on some of these innovations can be found on the McKinsey Quarterly.

If you have any comments or questions, please email:
government_innovation@mckinsey.com

Across the globe, many governments face the same urgent imperative: rising demand for services running headlong into the reality of limited resources. The emerging answer—from some unlikely places—is bold, rapid management innovation. Our public-sector practice aims to make it easier for everyone to learn about the people, places, and management strategies driving this wave of change.

The Innovation Navigator provides a public and open repository of government innovation around the world. A companion series on the McKinsey Quarterly provides an in-depth look into some of these innovations. The series has already featured case studies on Kenya and Georgia, with more to come from South America, Africa, Asia and elsewhere.

Please see the links below for a variety of relevant publications

• The McKinsey Quarterly “Innovation in Government” series
• Innovation in government: Kenya and Georgia
• Innovation in government: Inodnesia and Colombia
• McKinsey: What Matters: Social Innovation
• Innovations for Successful Societies (Princeton University)
• Overseas Development Institute

Please send publication suggestions to government_innovation@mckinsey.com

Preliminary research suggests six topics in government innovation including:

• Two-way conversations:
  Engaging in meaningful two-way conversations with citizens and stakeholders through online, offline, mobile, and social media channels, moving away from the traditional one-way broadcast communication model (e.g., crowd-sourcing facts and input on citizen needs; using participatory planning and budgeting)
• Service delivery integration:
  Flattening government organizations, simplifying or eliminating intermediary distribution channels, and integrating improved service delivery (e.g., creating actual and virtual one-stop shops; using "big data" techniques; implementing electronic procurement or voting systems)
• Sourcing cross-sector capacity and expertise:
  Drawing-in the expertise and capacity of citizens, private companies and social institutions (e.g., loaned executives; prizes and challenges)
• Open data portals:
  Increasing availability of and access to government data (e.g., open data portals)
• Outcome-based planning:
  Changing budgeting & planning to focus on outcomes instead of activities (e.g., allocating funds to programs that show the highest return on investment)
• Leadership through networks:
  Leading through networks rather than strictly through established hierarchical structures

The map will filter by these hot topics. Hot topics will be updated quarterly. Please send hot topic suggestions to government_innovation@mckinsey.com

The Innovation Navigator is an open and public platform. We need your input! Please click here to submit your innovation example.